On the Internet there are many scammers who practice "phishing": These people use different methods, for example, they create fake emails and websites that resemble those of a legitimate company to get information from people in an illegal way.
Residents of Second Life can also be targeted for phishing attempts. These attempts may include, in the virtual world, instant messaging and e-mails that try to appear as if they were sent from Linden Lab and also messages in group chat, providing a link and / or requesting personal information and credentials of account users.
Many innocent people can be deceived and become victims to provide personal information such as passwords, credit card information, etc. People who access and provide information to these forms and fake websites can quickly become identity theft victims. These victims may have their information deleted in the virtual world and the account blocked or closed by Linden Lab.
With a few simple precautions, however, it is possible to protect yourself from phishing attempts.
- Keep your antivirus software up-to-date and virus scan regularly;
- Your password should contain letters and symbols to hinder access to phishers;
- To make your account safe, change your password frequently. If you suspect you have clicked on a phishing link, change your password immediately;
- Never click a link in an email that you are unsure about, especially if it is asking for personal or account information. If you suspect is suspicious email, forward it to firstname.lastname@example.org and delete it.
- Suspicious e-mails that ask for personal information are fake emails. Those will ask for your personally identifiable information such as your login name, password, and real name, among others. Be aware that any email that asks for personal information, or includes a form to fill in the email, it is very likely to be a fake email;
- Never trust an email just because it says it is secondlife.com or lindenlab.com. The Linden Lab E-mails do not include attachments. Attachments can be malicious files that cannot be captured by virus detection programs. Finally, please note that Linden Lab never asks for your password Second Life, the details of the credit card or other personal information by e-mail;
- If you receive any email from Linden Lab and have any doubts about whether this email is real, close all Web browser windows. Visit http://secondlife.com, and perform the action that was requested, starting this window new web browser.
Even after taking all these precautions, you still feel that your account has been compromised, contact Second Life Billing through the Support Portal immediately or call the number provided on the same Portal.
Images taken from the official Second Life site